> For the complete documentation index, see [llms.txt](https://docs.pakk.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pakk.io/websites/checkout/new-customers.md). # New Customers How to register new customers You have four options as to whether new customers are created as ‘individual’ or ‘business’: * Default to ‘individual’ * Force ‘individual’ * Default ‘business’ * Force ‘business’ The ‘individual/business’ selector is shown in the first, ‘Contact Details’ section of the checkout, but only for new customers registering for the first time. Once the value has been set it will never be shown to that customer in the checkout again. **They can, however, switch account type from their ‘My Account’ preferences page.** If you choose one of the ‘default to’ options here, the selector will be shown but will default to either ‘individual’ or ‘business’ as you choose. Obviously, you should choose the option that matches the majority of customer-type on your site. If you choose one of the ‘force’ options, then the selector will not be shown at all and all new customers will be created as either ‘individual’ or ‘business’ as you configure. This is the recommended configuration if you split up your trade and retail sites with a dedicated site for each. If, however, you serve both trade and retail through one site, you should probably not use a ‘force’ option. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.pakk.io/websites/checkout/new-customers.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.