Discount Adjustment Lines

The final option for modifying prices in Pakk are manual order lines. These can be either positive (a charge), or negative (a discount).

These are intended to be used on an ad hoc basis and shouldn’t form an integral part of your approach to pricing. They are useful for implementing one-off discounts - for example if you need to offer a discount as a gesture of goodwill to a customer.

In Pakk, line charges and discounts are treated the same as any other product so just set them up as products with a sensible name and SKU that will be easy for you to find and give them a standard “price” (positive or negative). You can always adjust this price on the fly when you add it to an order. It’s important to mark it as a non-stockable item, as of course you won’t be tracking inventory for these adjustments.