# Orders {% embed url="" %} Pakk is architected to support a wide variety of workflows and makes them simple to reason about, implement and manage. ### Getting Started There's something fundamental you need to know about *sales orders* (and this applies to *purchase orders* too) in Pakk. **An order encapsulates its invoicing, dispatches and payments.** What do we mean by this? Simply that all invoicing information, the list of dispatches and the list of payments are stored **within** the order record. Some other commerce and ERP systems create separate records for each invoice, dispatch and payment, so you might be used to that workflow. Just keep in mind that Pakk keeps all this together, under the umbrella of the *order*. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.pakk.io/customers-and-sales/orders.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.