# PDFs and Printing ### What options are there for creating documents in Pakk? Each *entity* (e.g. sales order, purchase order, product) comes with a set of *templates* that can be used to output a PDF. Each *template* is intended for a specific purpose (e.g. invoice, picking sheet) and lays the data out in a way fit for that purpose. Templates are, of course, branded with the correct logo and business information, depending on a number of factors, like which of your sites an order came from. Documents can be instantly created, downloaded, saved, printed or manually sent to anyone via email or any other mechanism, or you can send them directly from inside Pakk by attaching them to emails. ### Can I customise PDF templates? Yes and No, PDFs are customised with your branding and details. There is room for further light customisation by editing the PDF template footers, where you can add relevant details. However, Pakk doesn't offer that type of deep customisation functionality. In general, if you need a layout that is very different from the templates on offer, you should consider requesting that we create an entirely new template which everyone will be able to enjoy! ### What branding will show on my documents? Mostly it will be determined by the logo and business details you set at an account level. Orders work a little differently though. Since orders can flow from different sites you might have, they will inherit the branding set at **site level**. For that to work, orders are marked as being *sourced from* a particular site. For orders placed through websites, this marking happens automatically. If you place an order manually, remember to mark the *source website* if relevant. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.pakk.io/admin-and-reporting/pdfs-and-printing.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.