> For the complete documentation index, see [llms.txt](https://docs.pakk.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pakk.io/customers-and-sales/sales.md). # Sales Sales, sometimes referred to as 'in-person' sales, are useful for hybrid offline-online business such as retail stores and wholesale trade counters. In Pakk there are two ways to register an outgoing sales transaction: * **Orders**: for multi-stage sales transactions where commitment, billing, dispatch and payment can all happen at different, interleaving stages. They support complex workflows and used automatically for all orders coming from your Pakk websites. * **Sales**: for immediate, in-person sales where the customer pays and takes away the items on the spot. They do not support complex workflows and are therefore much less powerful than Orders, but much faster to enter and process. You should use Orders for online, telefone and email orders. You should use Sales for in-person, in-store sales. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.pakk.io/customers-and-sales/sales.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.